Water Damage
WATER DAMAGE RESTORATION

Fast, Professional Flood Cleanup & Structure Drying in Hunt, Rockwall & Eastern Collin County

🚨 24/7 Emergency Water Extraction, Water Damage and Flood Cleanup Services.
Busted pipe • Carpets Flooding • Leaking Appliances
Immediate action helps with preventing mold, structural damage, and costly home repairs.
Offering our expertise service to: The Caddo Mills community, small town Royse City, Greenville Texas, Rockwall, Fate and Quinlan. Also serving rural areas like Josephine, Nevada, Lone Oak, beautiful Leonard Texas and all nearby areas with:

* Rapid water extraction
* Industrial air movers & dehumidifiers
* Moisture detection & monitoring
* Insurance documentation support
Your emergency is our priority.

When water damage strikes, you don’t have time to wait. Our family-owned team at Courteous Carpet Care responds immediately with expert water extraction, structural drying, and full restoration services. With over 25 years of hands‑on experience, we know how to protect your home, prevent mold, and get your life back to normal quickly.
Why Homeowners Trust Courteous Carpet Care
- 24/7 emergency response
- IICRC‑certified water restoration specialists
- Fast extraction and advanced drying equipment
- Daily moisture monitoring
- Honest communication with you and your insurance adjuster
- Local, family‑owned, and customer‑focused
Emergency Water Extraction
When flooding happens — whether from a burst pipe, roof leak, appliance failure, or storm — our technicians arrive quickly and begin removing water immediately. Fast extraction prevents:
- Mold growth
- Structural damage
- Carpet delamination
- Odor issues
- Long-term repair costs
Call now: (903) 513‑1804
Professional Structure Drying
After extraction, we set up commercial‑grade air movers and dehumidifiers to dry your home safely and efficiently. Our team monitors:
- Walls
- Floors
- Carpets
- Padding
- Humidity levels
Most homes are fully dried in days, not weeks, thanks to our proven drying procedures. Skipping proper structure drying can lead to hidden damage — we make sure that never happens.
Insurance-Friendly Service
We work directly with you and your insurance adjuster to create a clear plan of action. You’ll always know:
- What was damaged
- What needs to be done
- How long the process will take
No surprises. No confusion. Just honest, courteous service.
What You Can Expect
- A full evaluation from carpet to walls
- Safe removal of wet padding or insulation if needed
- Complete water extraction
- Proper placement of drying equipment
- Daily monitoring until your home is fully dry
- A clean, fresh, “like it never happened” finish
Why Fast Action Matters
Water damage is an emergency — mold can begin forming in as little as 24–48 hours. Acting quickly protects your home and your health.
What To Do Before We Arrive
- Shut off the water source if possible
- Avoid walking on wet carpet
- Do not use household fans — they can spread moisture
- Keep children and pets away from affected areas
- If safe, move valuables off the floor
- Do not attempt to remove padding yourself
Taking these steps helps prevent further damage and speeds up the restoration process.
A Team With Heart
We treat your home like our own. Whether it’s a flooded living room, a collapsed ceiling, or soaked flooring, our family is here to take care of yours. Even the grandbabies love to “help” — but don’t worry, we leave the real work to the pros.
Areas We Proudly Serve
Caddo Mills • Royse City • Greenville • Rockwall • Fate • Quinlan • Josephine • Nevada • Hunt County • Rockwall County
Additional Services You May Need
- Carpet Cleaning
- Tile & Grout Cleaning
- Pet Odor Removal
- Air Duct Cleaning
- Carpet Stretching & Repair
If water damage caused stains, odors, or debris, we can restore those too.
Frequently Asked Questions — Water Damage Restoration| FAQ
How fast should I respond to water damage?
Immediately. The first 24–48 hours are critical. Delaying cleanup can lead to mold growth, structural damage, and higher repair costs.
Do you offer emergency water extraction?
Yes — we’re available 24/7 for emergency water damage restoration across Hunt and Rockwall County. Call (903) 513‑1804 anytime.
Can you save soaked carpet and padding?
In many cases, yes. We use professional extraction equipment and drying systems to salvage carpet and padding when possible. If replacement is needed, we’ll advise you honestly.
Will my homeowner’s insurance cover this?
Most policies cover sudden water damage (like burst pipes or appliance leaks). We’ll help document the damage and provide service records for your claim.
What equipment do you use?
We use industrial water extractors, air movers, dehumidifiers, and moisture meters to ensure complete drying and prevent mold.
How long does the drying process take?
Typically 2–4 days, depending on the severity of the damage and humidity levels. We monitor moisture daily to ensure safe, complete drying.
Do you handle mold cleanup too?
We focus on water extraction and drying. If mold is present, we’ll refer you to a trusted local remediation specialist.
Can you clean carpets after water damage?
Absolutely. Once the area is dry, we offer deep carpet cleaning and deodorizing to restore freshness and remove contaminants.
Water Damage Images:





⭐ Rated 5 Stars on Google
“Courteous Carpet Care saved our home after a burst pipe. Fast, honest, and professional.” — Royse City homeowner
Your Local Water Damage Specialists

Courteous Carpet Care
2502 Gilmer St.,
Caddo Mills, TX 75135
Water Restoration Line: (903) 513‑1804
IICRC Certified • 25+ Years
🚨 Emergency Water Damage Response — Available 24/7
Burst pipe? Overflowing washer? Flooded carpet?
Water damage spreads fast — the first 24–48 hours are critical.
Call Courteous Carpet Care immediately:
📞 (903) 513‑1804
We respond day or night across Caddo Mills, Royse City, Greenville, Rockwall, Fate, Quinlan, and surrounding areas with:
* Fast water extraction
* Professional drying equipment
* Moisture detection
* Wall, floor, and carpet stabilization
* Help with insurance documentation
One call stops the damage from getting worse.

